GlobalMeet Security Overview

Security at GlobalMeet 

 

GlobalMeet maintains a comprehensive security program designed to protect customer data and ensure the confidentiality, integrity, and availability of our services. Our security controls are aligned with widely accepted industry standards and are regularly reviewed and updated to address evolving threats. 

 

Below is an overview of the key security practices we implement. 

 

Independent Security Audits 

 

GlobalMeet undergoes regular independent security audits. These assessments verify that our security controls operate effectively over time. 

• SOC 2 Type II certification covering the GlobalMeet platform
• Independent third-party audit of security controls 
• Reports available to customers upon request under NDA 

Security Program 

 

GlobalMeet maintains a comprehensive information security program including administrative, technical, and organizational safeguards designed to protect customer data. Security practices are aligned with recognized industry standards and are continuously improved as threats evolve. 

The program includes: 

• Documented security policies and procedures
• Dedicated security leadership and personnel
• Continuous monitoring of infrastructure and systems
• Regular internal security reviews 

Network Security 

 

GlobalMeet protects its infrastructure using multiple layers of network security controls. These controls are designed to prevent unauthorized access to systems and data, and include: 

• Firewalls and network segmentation
• Intrusion detection and prevention systems
• Continuous network monitoring
• Secure wireless configurations where applicable 

System & Endpoint Security 

 

Systems used to provide the GlobalMeet service are hardened and secured according to industry best practices. Security updates are applied according to internal risk-based remediation timelines. Security controls include: 

• System hardening standards
• Patch and vulnerability management processes
• Endpoint protection and malware detection
• Continuous monitoring of system health and security 

Vulnerability Management 

 

GlobalMeet continuously monitors for new vulnerabilities and evaluates them based on risk and potential impact. Security practices include: 

• Regular vulnerability scanning
• Monitoring of industry vulnerability disclosures
• Remediation processes aligned with risk severity
• Testing for common application vulnerabilities such as those identified in the OWASP Top 10 

Penetration Testing 

 

GlobalMeet conducts periodic penetration testing of systems supporting the service. These tests simulate real-world attack scenarios to help identify and remediate potential vulnerabilities before they can be exploited. 

 

Encryption & Data Protection 

 

GlobalMeet protects customer data using strong encryption technologies. These controls ensure that data remains protected both during transmission and storage. Key protections include: 

• Encryption in transit using TLS 1.2 or higher
• Encryption at rest using strong industry-standard encryption
• Secure key management practices
• Controlled data retention and secure disposal procedures 

Access Controls 

 

Access to customer data is strictly limited to authorized personnel who require such access to perform their responsibilities. Security practices include: 

• Role-based access control
• Strong authentication mechanisms
• Multi-factor authentication for privileged access
• Periodic review of user permissions
• Prompt removal of access when personnel roles change 

Personnel Security 

 

GlobalMeet maintains personnel security practices designed to protect customer information. These include: 

• Background screening where permitted by law
• Confidentiality obligations for personnel
• Mandatory security and privacy training
• Ongoing awareness training for employees with system access 

Secure Software Development 

 

GlobalMeet integrates security into the software development lifecycle. Security practices include: 

• Vulnerability scanning of application code
• Security testing prior to deployment
• Ongoing monitoring for application vulnerabilities
• Remediation of identified risks 

Business Continuity & Disaster Recovery 

 

GlobalMeet maintains business continuity and disaster recovery plans designed to ensure service resilience. These measures help ensure service availability in the event of unexpected disruptions. These include: 

• Redundant infrastructure and failover capabilities
• Backup and recovery processes
• Periodic testing of disaster recovery procedures 

Continuous Improvement 

 

Security is an ongoing process. GlobalMeet regularly reviews and updates its security controls to address emerging threats, technological changes, and evolving industry standards. 

 

Security Questions 

 

Customers with additional security questions or who wish to review security documentation (including SOC reports) may contact: 

[email protected]