Seamless Events with Industry-Leading Operator Assisted Conference Calls
Imagine a conference experience where you can focus on delivering your message with confidence, leaving the technical complexities to a dedicated professional. GlobalMeet’s Operator Assisted (“OA”) conference calls provides exactly that, ensuring a smooth and successful event. With our OA services, GlobalMeet has your back.
What is an Operator Assisted Call?
Operator Assisted conference calls are monitored and managed by a live operator. These calls offer interactive 2-way audio that is complementary to many webcasting use cases.
Benefits and Features Include:
- High Capacity, Professionally Run Calls – Our seasoned operators introduce speakers, monitor the entire call, and facilitate live Q&A sessions.
- Global Availability – Toll-free, local, and international services available in over 45 countries. Attendees can dial in using a passcode or have the conference dial out to them.
- Security Features – Options to require a PIN for entry or to first complete a web registration to receive dial-in information.
- Enhanced Engagement – Includes polling and Q&A sessions.
- Control – Web-based admin console to view and manage your conference.
- Detailed Reporting – Participant lists, polling statistics, conference transcripts, and usage reporting.
- Customization – Flat-rate pricing options, click-to-join functionality, transcriptions, recordings, and more.
- On-Demand Access – Record your conference and download it, make a replay available, or both.
Operator Assisted Use Cases Included:
- Town Halls
- All-hands meetings
- Board meetings
- HR/Benefits updates
- Employee onboarding
- High-profile executive meetings
- Formal audio-only briefings
Deliver Flawless Executed Virtual Events
Professional Operator Assisted Conference Calls Services:
- Award-winning, highly trained event specialists seamlessly manage events from start to finish.
- Best-in-class secure and reliable global audio network.
- Exceptional, consistent service worldwide with centralized scheduling.
- Partners with GlobalMeet’s webcasting solution.
Conference Security You Can Trust
Flexible options for secure meetings entry to allow participants to connect easily and securely.
Click-to-Join Entry
- Instant, secure, browser-based event access across any device
- Clean and accurate attendee data and analytics
Passcode Entry
- Fast automated passcode entry for large events
- Automated capture of participant demographic information (optional)
Greeted Entry
- Enhances security and your corporate image
- Live personalized greeting and screening
Click-to-Join Entry
- Instant, secure, browser-based event access across any device
- Clean and accurate attendee data and analytics
Passcode Entry
- Fast automated passcode entry for large events
- Automated capture of participant demographic information (optional)
Greeted Entry
- Enhances security and your corporate image
- Live personalized greeting and screening
Minimize Risk with Full-Service Professional Support
Focus solely on your presentation and we’ll take care of the rest:
- Events tailored to your specific requirements.
- Full pre-event, live, and post-event management.
- Outstanding call quality and clarity, free from disruptions.
- Live operator support and participant verification.
- Comprehensive reporting and event transcription.
- Professional-grade recording available for replay.
Host Spectacular Events with Even Better Outcomes
Your event team coordinates all support tasks including:
- Event scheduling.
- Coordinating pre-event rehearsals.
- Briefing presenters and offering expertise on event flow.
- Sending invitations and gathering registration data.
- Assisting with uploading presentations and visuals.
- Verifying participants with secure entry.
- Providing live-event support in 8 languages; English, Spanish, Chinese, Mandarin, French, German, Japanese, Italian, Portuguese (Brazilian).
- Connecting attendees via dial-out or sub conferences.
- Engaging participants with professionally moderated polling and Q&A.
- Reporting, transcriptions, and recordings.
Your Dedicated Event Specialist Team
A full team of call operators skillfully coordinate the call from behind the scenes.
Lead Event Specialist
Manages the overall call, a.k.a the event “quarterback”
Communication Line Operator
Helps prioritize Q&A, verifies participants and performs basic troubleshooting
Answer Line Operator
Answers incoming lines and place participants into the correct conference
Lead Event Specialist
Manages the overall call, a.k.a the event “quarterback”
Communication Line Operator
Helps prioritize Q&A, verifies participants and performs basic troubleshooting
Answer Line Operator
Answers incoming lines and place participants into the correct conference
Webcast + Operator Assisted Auxiliary Add On
Operator Assisted calls can be standalone or enhance webcasts, webinars, and virtual events by extending availability to phone-based attendees where we combine webcast streaming with our operator-assisted audio solution.
Connect with GlobalMeet
Don’t let conference logistics distract you from delivering your message. Take advantage of GlobalMeet’s Operator Assisted conference calls and experience the difference a dedicated professional can make. Schedule a demo with our team today—we’re ready to assist you.
